CozyWears Return & Refund Policy

At CozyWears, customer satisfaction is our top priority, and we truly appreciate your support. We understand that sometimes an order may not meet your expectations, and we’re here to help in the best way possible.

Returns

Unfortunately, we are unable to accept returns once an order has been delivered. We sincerely apologize for any inconvenience this may cause.

However, as a gesture of goodwill, we would love to offer you a discount code on your next purchase to make up for the situation. Please contact us at support@cozywears.shop to receive your discount code.

Refunds & Exchanges

• We do not offer refunds for delivered orders.

• Exchanges are only available for items that arrive defective or damaged. If you received a damaged item, please contact us at support@cozywears.shop with your order details and product images, and we will be happy to assist you.

Need Help?

We truly appreciate your understanding and are always here to assist you! If you have any questions, feel free to reach out to us:

📧 Email: support@cozywears.shop

Thank you for being a valued part of the CozyWears family! 💙